Modern Slavery Statement

Team reviewing modern slavery compliance documentsThis Modern Slavery Statement sets out our zero-tolerance policy toward slavery, servitude, forced labour, child labour, and human trafficking in any part of our operations or supply chains. We recognise that modern slavery remains a serious global issue, and we are committed to acting with integrity, transparency, and respect for human rights. Our approach is designed to prevent, detect, and respond to any risk of exploitation associated with our business activities.

We expect every colleague, contractor, and business partner to uphold the same high standards. In practice, this means that modern slavery compliance is embedded into our procurement, onboarding, and review processes. We do not tolerate practices that diminish human dignity, and we require all suppliers to demonstrate lawful labour practices, ethical recruitment, and fair treatment of workers.

Our commitment is supported by internal controls, governance oversight, and regular training. Senior management reviews the effectiveness of our modern slavery prevention measures and ensures that remediation is taken seriously where concerns arise. Through these measures, we aim to maintain a responsible and resilient supply chain.

Supplier Due Diligence and Audits

Supplier audit checklist and ethical sourcing reviewA key part of our modern slavery statement is a structured supplier due diligence programme. Before engaging new suppliers, we assess the nature of the goods or services provided, the countries involved, and the likely exposure to labour rights risks. We also ask suppliers to confirm their own policies, training, and controls relating to modern slavery and ethical employment.

Where risk is elevated, we may require additional evidence, including worker documentation checks, subcontractor disclosure, and commitments to improve labour standards. Supplier audits are an important part of this process. These audits may be announced or unannounced depending on the level of concern, and they focus on recruitment practices, wage records, working hours, freedom of movement, and accommodation conditions where relevant.

Investigation of labour rights concerns in a supply chainIf a supplier fails to meet our expectations, we will require corrective action within a defined timeframe. Where severe or repeated non-compliance is identified, we reserve the right to suspend or terminate the relationship. This zero-tolerance approach reinforces our position that modern slavery has no place in our supply chain.

Reporting Channels and Escalation

We encourage anyone who suspects misconduct to raise concerns promptly through our internal reporting channels. Reports may relate to forced labour, debt bondage, intimidation, document retention, or any other indication of exploitation. Our reporting framework is designed to ensure that concerns are handled seriously, confidentially, and without retaliation.

All reports are reviewed by trained personnel and escalated where necessary for investigation and action. We take a risk-based approach to response, prioritising the protection of affected individuals and the preservation of evidence. Where appropriate, we will work with suppliers to remediate issues and improve conditions, while maintaining clear accountability for outcomes.

We also promote awareness across our workforce so that employees understand how to identify warning signs of modern slavery. Training reinforces that even indirect indicators, such as unexplained recruitment fees or restricted worker movement, must be reported. This helps strengthen our modern slavery controls and supports early intervention.

Annual Review and Continuous Improvement

Annual review meeting on modern slavery preventionWe review this modern slavery statement at least annually to ensure it remains accurate, effective, and aligned with current legal and ethical expectations. The annual review considers audit findings, supplier performance, incident reports, training completion, and any changes in our operational footprint or sourcing model.

Where improvements are identified, we update policies, refine supplier assessment tools, and strengthen oversight procedures. Our goal is not only to comply with legal obligations, but also to contribute to the wider effort to eliminate exploitation from business practices. Continuous improvement is central to our modern slavery response.

Continuous improvement in ethical business practicesThis statement reflects our ongoing commitment to responsible business conduct and to protecting the rights and wellbeing of everyone connected to our organisation. We will continue to monitor risks, strengthen supplier audits, support reporting channels, and review our progress each year so that our modern slavery prevention framework remains robust and effective.

Chelsea Carpet Cleaners

Modern Slavery Statement outlining zero tolerance, supplier audits, reporting channels, and annual review with ongoing compliance and prevention measures.

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What Our Customers Say

Excellent on Google
4.9 (10)

From my very first call with the booking team to the moment the staff left, I felt completely at ease and clearly supported by true professionals. After the deep clean, my home was spotless--carpets looked like new, sparkling clean, and smelling wonderfully fresh.

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R

Team arrived promptly and behaved courteously, kept workspace neat and cleaned up after job was done. Very professional and reasonably priced. Highly recommend.

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D

The process to book was effortless. The cleaner, who was lovely, checked if I was pleased before leaving. I couldn't be happier with the result.

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C

Very skilled workers who performed wonderfully. I would not hesitate to hire them again. Thank you!

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C

Professionalism and reliability at its best with Carpet Cleaner Chelsea for your cleaning needs. Highly recommended.

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T

We've come back to Carpet Cleaner Chelsea for our end-of-tenancy clean and had another great experience--excellent cleaners, straightforward communication, and honest pricing.

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J

I hired Chelsea Carpet Cleaning for an apartment cleaning--the team was on time and very thorough. My place is sparkling! Will use their service regularly.

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A

I was delighted with Carpet Cleaning Chelsea's cleaning service; their punctual and detailed approach left my home looking perfectly clean.

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J

Great job by Carpet Cleaning Chelsea! The cleaner was on time, extremely professional, and ensured that every room and area in my apartment was deeply cleaned and refreshed.

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E

We received a highly professional and reliable service. The carpets and entire home are spotless, every stain gone. The team worked efficiently and were very respectful throughout.

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